Terms of Service

Last updated: 13th December 2025

These Terms & Conditions apply to all vehicle sales made by Harley Motors Ltd (“we”, “us”, “our”). By purchasing a vehicle from us, you agree to the terms set out below.

 

Vehicle Descriptions

All vehicles are used vehicles unless otherwise stated.

Descriptions, specifications, mileage, images and prices are provided in good faith and are accurate to the best of our knowledge at the time of listing.

Minor discrepancies may occur and do not form part of a contract.

Customers are encouraged to inspect and test drive vehicles before purchase.

Vehicle Condition

Used vehicles will show signs of fair wear and tear consistent with age and mileage.

Cosmetic imperfections do not constitute faults unless specifically stated in writing prior to purchase.

Mechanical condition is assessed at point of sale and detailed in any inspection or warranty documentation provided.

Pricing

All prices are shown in GBP (£).

Prices include VAT where applicable (unless stated otherwise).

Prices may change at any time prior to a confirmed sale.

We reserve the right to correct pricing errors.

Deposits

Deposits secure a vehicle for a limited period and remove it from sale.

Deposits are non-refundable unless otherwise agreed in writing by us.

If the sale does not complete within the agreed timeframe, we reserve the right to retain the deposit.

Payment

We accept the following payment methods:

Bank transfer

Debit card

Credit card (fees may apply)

Finance (subject to approval)

Vehicles will not be released until cleared funds have been received in full.

Finance

Finance is subject to status and affordability checks.

We work with approved third-party finance providers.

Finance agreements are between the customer and the finance provider.

We are authorised and regulated by the Financial Conduct Authority (FCA) 

Part Exchange

Part exchange vehicles must be accurately described by the customer.

Any undisclosed faults or outstanding finance may result in a revised valuation or cancellation of the agreement.

Ownership and right to sell must be confirmed.

Warranty

Warranty cover is provided by third-party warranty providers.

Warranty terms, duration and coverage vary depending on the vehicle and provider.

Warranty does not replace your statutory rights under the Consumer Rights Act 2015.

Extended warranties may be available at additional cost.

Consumer Rights (Consumer Rights Act 2015)

Nothing in these Terms & Conditions affects your statutory rights.

Under the Consumer Rights Act:

Vehicles must be of satisfactory quality, fit for purpose, and as described.

You have the right to reject a vehicle within 30 days if it is faulty.

After 30 days, we have the right to repair or replace before a refund is considered.

Distance Sales (Online / Off-Premises)

Where a vehicle is purchased without being viewed in person:

Distance Selling Regulations may apply.

Customers may have a 14-day cooling-off period, unless exemptions apply.

Any return must be agreed in writing and may be subject to reasonable usage deductions.

Vehicle Collection & Delivery

Collection dates must be agreed in advance.

Delivery charges may apply.

Risk passes to the customer upon collection or delivery.

Delays & Cancellations

We are not liable for delays caused by:

Finance approval

Supplier delays

Events beyond our reasonable control

Limitation of Liability

We are not responsible for indirect or consequential losses.

Our liability is limited to the purchase price of the vehicle, except where prohibited by law.

Complaints

If you have a complaint, please contact us directly so we can resolve it promptly.

If unresolved, you may have the right to escalate to:

The Motor Ombudsman

The Financial Ombudsman Service (for finance-related complaints)

Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Changes to These Terms

We reserve the right to amend these Terms & Conditions at any time. The latest version will always be available on our website.